Privacy Policy

This Privacy Policy ("Policy") is issued by be9999 ("we", "us", "our" or "the Platform") and applies to all personal data processed in connection with your use of the be9999 website located at https://be9999.cam and any related services offered thereon (collectively, the "Services").

be9999 is an online sports betting and live casino platform serving users including Pakistani players. We take our data protection obligations seriously and are committed to handling your personal information with care, transparency and in accordance with applicable data protection principles.

This Policy sets out: what categories of personal data we collect; the purposes and legal bases for processing; who we may share data with; how long we retain data; your rights as a data subject; and how to contact us with data-related enquiries.

The following terms, where used in this Policy, carry the meanings set out below:

be9999 collects the following categories of personal data in the course of providing its Services:

be9999 collects personal data through the following mechanisms:

• Direct Submission: Data you provide when registering an Account, completing KYC, contacting support, submitting withdrawal requests or participating in promotions.
• Automated Technical Collection: Technical and usage data collected automatically when you access the platform, including through cookies, log files and similar tracking technologies.
• Payment Processing: Transaction confirmation data received from payment service providers when you make a deposit or withdrawal. Note that be9999 does not store full card or wallet credentials — these remain with the relevant payment processor.
• Third-Party Verification Services: Identity verification data confirmed through third-party KYC or AML screening providers engaged by be9999 for compliance purposes.
• Support Interactions: Information you provide when contacting live chat or email support, including the content of your communications and any attachments submitted.

Pakistani users who reference local payment methods such as Easypaisa, JazzCash, Raast or bank transfers via HBL, UBL, Meezan Bank or Bank Alfalah should note that be9999 processes only transaction confirmation data from these channels. Payment credentials are handled directly by the respective payment providers. These provider names are referenced as familiar local payment context; their inclusion does not imply that they endorse gambling services or are affiliated with be9999.

be9999 processes personal data on the following legal bases as applicable to each processing activity:

• Contractual Necessity: Processing required to perform the contract with you — including account management, bet settlement, deposit and withdrawal processing and providing customer support.
• Legal Obligation: Processing necessary to comply with applicable legal and regulatory requirements, including KYC identity verification, AML transaction monitoring and record retention obligations imposed by the operator's licensing framework.
• Legitimate Interests: Processing undertaken to pursue be9999's legitimate business interests where such interests are not overridden by your rights — including fraud detection, platform security, analytics and improving our Services.
• Consent: Where we rely on your consent as a legal basis — such as for optional marketing communications or voluntary responsible gambling assessments — you may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

The personal data we hold about you is used exclusively for the following purposes:

• Creating and managing your be9999 Account, including authentication and access control.
• Processing deposits, settling bets and handling withdrawal requests in accordance with our Terms and Conditions.
• Conducting KYC and AML verification procedures required under applicable compliance frameworks.
• Providing customer support via live chat and email, and maintaining records of support interactions for quality assurance.
• Detecting and preventing fraud, money laundering, bonus abuse, unauthorised access and other prohibited conduct.
• Monitoring responsible gambling indicators and applying protective measures where required, including account restrictions and self-exclusion management.
• Sending transactional communications such as account activity notifications, withdrawal confirmations and security alerts.
• Analysing platform usage patterns to identify and resolve technical issues and improve functionality.
• Complying with legal or regulatory obligations, including responding to lawful requests from competent authorities.

be9999 does not sell, rent or trade your personal data to any third party for their independent use or commercial gain. We may share data only in the following circumstances:

• Authorised Service Providers: Third-party processors engaged to support our platform operations — including KYC verification providers, payment processing partners, fraud detection services, cloud hosting providers and analytics tools — receive data only as necessary to perform their specific contracted function and under binding data processing agreements.
• Legal and Regulatory Compliance: We may disclose data to regulatory authorities, law enforcement bodies or courts where we are required to do so by law, court order or regulatory directive with appropriate jurisdiction.
• AML Obligations: Where transaction monitoring identifies patterns that trigger statutory reporting obligations, relevant data may be disclosed to appropriate financial intelligence or law enforcement authorities.
• Business Transfers: In the event of a merger, acquisition or sale of all or part of the be9999 business, your data may be transferred to the successor entity subject to equivalent data protection obligations.

All third-party recipients are required to handle your data confidentially, use it only for the specified purpose and implement appropriate security measures. Where transfers are made to processors outside your country of residence, contractual safeguards are applied.

be9999 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory retention obligations, or to resolve disputes and enforce our agreements. The following general retention principles apply:

Upon expiry of the applicable retention period, data is securely deleted or irreversibly anonymised so that it can no longer be associated with any identifiable individual.

be9999 uses cookies and similar tracking technologies on its platform. A cookie is a small text file stored on your device when you visit a website. Cookies enable the platform to recognise your device across page requests within a session and, where relevant, across return visits.

We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies, security tokens and load-balancing identifiers. These cookies cannot be disabled without disrupting platform functionality.
• Functional Cookies: Enable enhanced features such as remembering your language preferences, session settings and previously viewed markets.
• Analytics Cookies: Used to collect anonymised or aggregated data about how users navigate the platform — including pages visited, session duration and error logs — to inform platform improvements.
• Security Cookies: Used for fraud detection and prevention, including identifying unusual access patterns or device fingerprinting anomalies.

You can manage cookie preferences through your browser settings. Disabling all cookies may impair your ability to log in or use certain platform features. be9999 does not use cookies to serve third-party advertising or to sell browsing data to advertisers.

be9999 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration and destruction. Our security measures include, but are not limited to:

• HTTPS / TLS Encryption: All data transmitted between your device and the be9999 platform is encrypted in transit using TLS (Transport Layer Security) protocols.
• Encrypted Storage: Sensitive data fields are stored using encryption at rest. KYC documents are held in access-controlled secure storage systems.
• Access Controls: Internal access to personal data is restricted to authorised personnel on a need-to-know basis and is subject to role-based access controls and audit logging.
• Two-Factor Authentication (2FA): Account holders are strongly encouraged to enable 2FA to protect their accounts from unauthorised access.
• Intrusion Detection: Platform infrastructure is monitored for suspicious access patterns and anomalous behaviour using automated security tools.

Subject to applicable law and certain operational limitations, you have the following rights with respect to your personal data held by be9999:

To exercise any of the above rights, please contact us at the details provided in the Contact section below. We will aim to respond within a reasonable period. Identity verification may be required before processing rights requests to protect against unauthorised disclosure.

be9999 is an adults-only platform. We do not knowingly collect personal data from individuals under 18 years of age — or the higher minimum age required by the operator's licensing jurisdiction. Registration is strictly prohibited for minors.

If we become aware that personal data has been collected from a person under the applicable minimum age, we will take immediate steps to delete that data and close the associated Account. Any deposits associated with such an Account will be handled in accordance with our Terms and Conditions.

If you believe a minor has accessed be9999 and provided personal data, please contact us immediately at the support email address provided in Section 15.

As an online platform, be9999 may process or store your personal data in countries other than your country of residence, including through the use of cloud hosting infrastructure or third-party service providers based in other jurisdictions.

Where personal data is transferred internationally, be9999 ensures that appropriate safeguards are in place to protect it in a manner consistent with applicable data protection standards. Safeguards may include contractual clauses between be9999 and the receiving party, adequacy determinations or equivalent protective mechanisms.

By using the be9999 platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions that may have different data protection laws than your country of residence.

be9999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, legal obligations or regulatory requirements. Material changes will be communicated to Account holders via email or a prominent notice on the platform prior to taking effect.

We recommend that you review this Policy periodically. The "Last Reviewed" date displayed at the top of this page indicates when the Policy was most recently updated. Continued use of the platform after any amendments constitutes your acknowledgement of the revised Policy.

For any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data by be9999, please contact us through the following channels:

Please include your registered email address, a clear description of your request and any relevant reference information. We may request identity verification before processing your request. For Terms and Conditions queries, please visit our Terms & Conditions page. For responsible gambling support, please visit our Responsible Gambling page.